Earn every time you spend, with Loyalty Points!
Our customers are important to us, and we'd like to think you'll return and shop with us again. As an incentive to do so, we now reward each and every order with loyalty points, which can be redeemed against any future orders at any time.
What are Loyalty Points?
- Loyalty Points carry a cash value to be used against items in our shop.
- Every time a customer makes a purchase on our website they are rewarded with points.
- For every £1.00 spent the customer earns 1 point.
- Each Loyalty Point is worth £0.02p and can be used or saved and redeemed on any future order.
- Each product's Loyalty Points value can be seen when shopping on our site.
How do I see my Loyalty Points?
- You must be logged in to view any existing Loyalty Points.
- On your account page, at the top, you will be able to see how many Loyalty Points you currently have saved.
- At the checkout stage, we will let you know how many points you will earn from any current order, as well as how many you currently have saved.
Spending Loyalty Points.
- Loyalty Points can be used against any future order, or any current order should you already have earned them from a previous order.
- At the checkout stage you will be given the choice of using any Loyalty Points balance against a pending order, or just to save them for another time.
- There is no limit on the amount of points you can save or spend.
- Your Loyalty Points will Last 6 months, so you don't have to rush to spend them.
When are loyalty points added to my account?
Points will automatically be added to your account when your current order has been completed.
When are loyalty points deducted from my account?
If you return an order to us for a refund your loyalty points will be adjusted accordingly up to the amount we have refunded to your account. Also, loyalty points will be deducted from your account as soon as you trade them in.
Loyalty Points Terms & Conditions.
- Loyalty Points are only earned by having an account with us.
- Loyalty Points cannot be exchanged for a cash value.
- Each Loyalty Point has a maximum value of £0.02p.
- Loyalty Points are earned on the total of your order excluding any delivery charges.
- Loyalty Points cannot be switched to any other account at any time.
- Loyalty Points only last 6 months, you can use them at any time within the 6 month period.
- Loyalty Points are awarded only when an order has been dispatched.
- If an order is returned and refunded then your Loyalty Points balance will also be altered accordingly.
- We reserve the right to alter the value of any Loyalty Points at any time. You will be notified of this and be given the opportunity to spend them at their current value instead.
- We reserve the right to alter these terms at any time.